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FAQ



What is the FollowMe feature?

The FollowMe feature allows you to have your family, friends and co-workers reach you on any phone, anywhere in the world. Now you can travel anywhere in the world and not miss those important calls!

How does FollowMe work?

Let's say you're going overseas to India. Just let us know the hotel, mobile or relatives phone number in India you would like to be reached at. Then we will provide you with your own personal toll-free number that when dialed from USA or Canada it will automatically ring to your designated number in India. All you have to do is give out your personal toll-free number to your family, friends & co-workers. It's as simple as 123! And if you want to make sure you don't miss any calls, just forward your home, mobile and/or office phone to your personal toll-free number and all your calls will be directed to your designated number in India. It's as simple as 123.

What is my personal toll-free number?

Your personal toll-free number is an 800/866/877 number specifically assigned to you. When this number is dialed from USA or Canada, it will ring to any number in the world you chose.

Can I change the number I want to be reached at?

The number where you would like to be reached can be changed anytime you chose. Just login to our website and just change the number you would like to be reached at.

When does the FollowMe feature become active?

The FollowMe feature is activated the second you purchase and setup the number you would like to be reached at.

What is my custom itinerary?

If you will be traveling to many destinations and would like to have you FollowMe number ring to all your different destinations, just setup a custom itinerary. The custom itinerary allows you to have your destination number change based on your travel dates and the phone number you would like to be reached at. As an example, let's say you will be traveling to London from the 1st of the month till the 7th and from there you will be in India from the 8th till the 15th. You can setup your custom itinerary to have your calls ring to your number in London from the 1st till the 7th and then have you calls ring to you in India from the 8th till the 15th.

What if I don't know the number I want to be reached at?

No problem! When you arrive to your traveling destination and know what number you want to be reached at. Just login to our website and setup your number at that time.

Do my friends, family and co-workers get charged for calling me?

Absolutely not! Your family, friends and co-workers will not be charged for your FollowMe feature no matter where you travel in the world! Note: Not responsible for charges applied to calling party by their provider for dialing toll-free number.

What if I run out of balance while I am away?

If you run out of balance, just login to our website and recharge your plan anytime. Also, if you'd like, you can setup our Auto-Recharge option which will automatically recharge your plan for the amount you specify when your balance drops below $2.

How do I forward my calls to my personal toll-free number?

Each mobile provider as well as home and office phone providers have their own way of forwarding calls. Please contact your phone providers to find out how you can forward your calls to the personal toll-free number that is provided to you when you purchase the FollowMe feature.


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